General Information

Professor Information

Instructor Profile Picture

Instructor

John D. Buschman

Office

HM 372

E-mail

Please use Canvas Inbox.
Jbuschma@fiu.edu for all other communications.

phone

(517) 974-6369

Office Hours

Wednesdays 11am - Noon and Wednesdays 2pm - 5pm
or by appointment in person, by phone, by written message or video chat.

Fax

(305) 919-4500

Course Description and Purpose

This course is designed to help the students apply theories; principles, concepts and tools needed for marketing a destination. Topics include destination image, branding, positioning and developing a marketing plan.

Course Objectives

Students will be able to:

  1. Examine tourism marketing, demand, supply analysis and market research as it relates to the design of a Tourism Destination Marketing Plan.
  2. understand and apply marketing concepts as well as data interpretation, SWOT analysis and promotional tools.
  3. demonstrate the ability to design and present a written Destination Tourism Marketing Plan. 
  4. understand global issues in destination image formation, branding and positioning.

Learning Outcomes

  1. Understand concepts applied to tourism marketing issues.
  2. Conduct basic SWOT analysis, data interpretation and select promotional tools as important components of a Destination Marketing Plan.

Teaching Methodology

This class consist of lectures, discussions, audiovisual presentations and practical projects.

Important Information

Policies

Please review the FIU's Policies and Netiquette webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses.

 As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Code of Conduct.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

Academic Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject.

Privacy Policy Statements for partners and Vendors

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at (305) 348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Course Prerequisites

There are no prerequisites for this course.

Textbook and Course Materials

Destination Marketing
title : 
Destination Marketing
authors : 
Steven Pike
publisher : 
Routledge, Dec-2015
publish date : 
Dec-2015
isbn 10 : 
1138912905
isbn 13 : 
9781138912908

Panther Book Pack

Starting Fall 2021, the Panther Book Pack is an affordable course materials rental program providing all undergraduate students with their required course materials by the first day of class at a fixed rate of $20 per credit hour. Students are estimated to save as much as $375 on course materials per semester with the Panther Book Pack program.

Expectations of This Course

This is a hybrid course, which means some of the course work will be conducted online. Expectations for performance in a hybrid course are the same for a traditional course. In fact, hybrid courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.

Your on-time presence is a requirement of the course.  The course does not have a Zoom remote option and therefore is not being recorded.  If you cannot be in class with good reason you must send me a Canvas Inbox message ahead of time.  If you do not have access to Canvas at the time please send me a text message or What's App to my cell number below.  If at all possible you should then talk to me during the office hours below to find out what you missed.  

Course Detail

Course Communication

Communication in this course will take place via Inbox.

Inbox is a private and secure text-based communication system which occurs within a course among its Course members. Users must log on to Canvas to send, receive, or read messages. The Inbox tool is located on the Course Menu, on the left side of the course webpage. It is recommended that students check their Inbox routinely to ensure up-to-date communication. 

Assignments

Classes will consist of lectures, discussions, audiovisual presentations, and practical projects. This course requires that students regularly participate in class sessions since the topics will refer to national and international updates on events, case studies, data and experiences on the travel and tourism activity, which are not found in textbooks.

Assessments

There will be an Exam 1 (midterm) and Exam 2 (second half) based on presentations, readings and materials presented both online and in class.

In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.

All assessments will auto-submit when (1) the timer runs out OR (2) the closing date/time is reached, whichever happens first. For example, if a quiz has a closing time of 5:00 pm but the student begins the exam at 4:55 pm, the student will only have 5 minutes to complete the quiz.

Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Online Support Services.

Discussion Forums

Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post.

Group Project

Formulate and present a Destination Marketing Plan 

In groups of 4-5 (depending on class size) you will pick a destination of your choice. You will examine the destination based on the concepts learned in class and prepare a short presentation based on the following questions: 

  1. What are the local DMOs?
  2. Provide a SWOT Analysis for the destination
  3. Describe current branding and positioning
  4. Describe the target markets and communications for each as well as channels used
  5. Destination imaging: What image formation agents are used?
  6. Who are competitors?

Grading

Course Requirements
Number of Items
Points for Each
Weight
Discussions4520%
Exam 112020%
Exam 212020%
Quizzes and Activities4520%
Project Presentation12020%
Total
11
100%
LetterRange (%)LetterRange (%)
LetterRange (%)
A94 and aboveB84 - 86C71 - 76
A-91 - 93B-81 - 83D61 - 70
B+87-90C+77 - 80F60 or less

Course Calendar

Weekly Schedule

Subject to Change:  All changes will  be announced in class and in the appropriate modules.  

ModuleDateLecture ContentAssignments/Grading
Module 1: IntroductionAug 23 - Sep 5Introduction, Definitions, DMO structures and funding
Read Chapters 1-4 in Pike: Destination marketing
Introduction
Quiz 1

Module 2
Sep 6 - Sep19
Marketing strategy and research

Chapter 8
Quiz 2

Module 3
Sep 20 - Oct3
Destination Branding & Image
Chapters  9 & 10
Test 1: 20 points  
Discussion 2

Module 4

Oct 4 - Oct 17

Destination Positioning
Chapter 11
Discussion 3
Movie assignment “Branding Australia”

Module 5Oct 18 - 31
Marketing Distribution and Communications
Chapter 12 & 13
Quiz 3
Module 6Nov 1 - Nov 14
Marketing to the Travel Trade, SMERF and MICE segments

Chapters 6 & 14
Discussion 4

Module 7Nov 15 - 28
Managing Disasters and Crises; Dark Tourism
Chapter 7
Module 8Nov 29 - Dec 11
Wrap up

Group presentation 15 points

Test 2: 25 points