Syllabus
Tourism Destination Marketing
1218-FIU01-HFT-4509-SECB51_HTOLH-86643
General Information
Professor Information
Instructor
John D. Buschman
Office
HM 372
Please use Canvas Inbox.
Jbuschma@fiu.edu for all other communications.
phone
(517) 974-6369
Office Hours
Wednesdays 11am - Noon and Wednesdays 2pm - 5pm
or by appointment in person, by phone, by written message or video chat.
Fax
(305) 919-4500
Course Description and Purpose
This course is designed to help the students apply theories; principles, concepts and tools needed for marketing a destination. Topics include destination image, branding, positioning and developing a marketing plan.
Course Objectives
Students will be able to:
Learning Outcomes
Teaching Methodology
This class consist of lectures, discussions, audiovisual presentations and practical projects.
Important Information
Policies
Please review the FIU's Policies and Netiquette webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses.
As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Code of Conduct.
Academic Misconduct Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.
Academic Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.
Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.
Technical Requirements and Skills
One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject.
Privacy Policy Statements for partners and Vendors
Please visit our Technical Requirements webpage for additional information.
Accessibility and Accommodation
The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at (305) 348-3532 or visit them at the Graham Center GC 190.
For additional assistance please contact FIU's Disability Resource Center.
Web Accessibility Statements for Partners and Vendors
Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.
Panthers Care & Counseling and Psychological Services (CAPS)
If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.
Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.
Course Prerequisites
There are no prerequisites for this course.
Textbook and Course Materials
Panther Book Pack
Starting Fall 2021, the Panther Book Pack is an affordable course materials rental program providing all undergraduate students with their required course materials by the first day of class at a fixed rate of $20 per credit hour. Students are estimated to save as much as $375 on course materials per semester with the Panther Book Pack program.
Expectations of This Course
This is a hybrid course, which means some of the course work will be conducted online. Expectations for performance in a hybrid course are the same for a traditional course. In fact, hybrid courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.
Your on-time presence is a requirement of the course. The course does not have a Zoom remote option and therefore is not being recorded. If you cannot be in class with good reason you must send me a Canvas Inbox message ahead of time. If you do not have access to Canvas at the time please send me a text message or What's App to my cell number below. If at all possible you should then talk to me during the office hours below to find out what you missed.
Course Detail
Course Communication
Communication in this course will take place via Inbox.
Inbox is a private and secure text-based communication system which occurs within a course among its Course members. Users must log on to Canvas to send, receive, or read messages. The Inbox tool is located on the Course Menu, on the left side of the course webpage. It is recommended that students check their Inbox routinely to ensure up-to-date communication.
Assignments
Classes will consist of lectures, discussions, audiovisual presentations, and practical projects. This course requires that students regularly participate in class sessions since the topics will refer to national and international updates on events, case studies, data and experiences on the travel and tourism activity, which are not found in textbooks.
Assessments
There will be an Exam 1 (midterm) and Exam 2 (second half) based on presentations, readings and materials presented both online and in class.
In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.
All assessments will auto-submit when (1) the timer runs out OR (2) the closing date/time is reached, whichever happens first. For example, if a quiz has a closing time of 5:00 pm but the student begins the exam at 4:55 pm, the student will only have 5 minutes to complete the quiz.
Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Online Support Services.
Discussion Forums
Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post.
Group Project
Formulate and present a Destination Marketing Plan
In groups of 4-5 (depending on class size) you will pick a destination of your choice. You will examine the destination based on the concepts learned in class and prepare a short presentation based on the following questions:
Grading
Course Requirements | Number of Items | Points for Each | Weight |
---|---|---|---|
Discussions | 4 | 5 | 20% |
Exam 1 | 1 | 20 | 20% |
Exam 2 | 1 | 20 | 20% |
Quizzes and Activities | 4 | 5 | 20% |
Project Presentation | 1 | 20 | 20% |
Total | 11 | 100% |
Letter | Range (%) | Letter | Range (%) | Letter | Range (%) |
---|---|---|---|---|---|
A | 94 and above | B | 84 - 86 | C | 71 - 76 |
A- | 91 - 93 | B- | 81 - 83 | D | 61 - 70 |
B+ | 87-90 | C+ | 77 - 80 | F | 60 or less |
Course Calendar
Weekly Schedule
Subject to Change: All changes will be announced in class and in the appropriate modules.
Module | Date | Lecture Content | Assignments/Grading |
---|---|---|---|
Module 1: Introduction | Aug 23 - Sep 5 | Introduction, Definitions, DMO structures and funding | Read Chapters 1-4 in Pike: Destination marketing Introduction Quiz 1 |
Module 2 | Sep 6 - Sep19 | Marketing strategy and research | Chapter 8 |
Module 3 | Sep 20 - Oct3 | Destination Branding & Image | Chapters 9 & 10 Test 1: 20 points Discussion 2 |
Module 4 | Oct 4 - Oct 17 | Destination Positioning | Chapter 11 Discussion 3 Movie assignment “Branding Australia” |
Module 5 | Oct 18 - 31 | Marketing Distribution and Communications | Chapter 12 & 13 Quiz 3 |
Module 6 | Nov 1 - Nov 14 | Marketing to the Travel Trade, SMERF and MICE segments | Chapters 6 & 14 |
Module 7 | Nov 15 - 28 | Managing Disasters and Crises; Dark Tourism | Chapter 7 |
Module 8 | Nov 29 - Dec 11 | Wrap up | Group presentation 15 points Test 2: 25 points |